INTERNATIONAL CURRENCIES

 support©newbergallery.com               

INTERNATIONAL SHIPPING AND RETURNS

                 1.              How long will my delivery take?

                 2.              How can I check the status of my order?

                 3.              What is your return policy?

                 4.              Will I be billed duties and taxes?

                 5.              Why can't you ship to my country?

                 6.              Do you ship to countries to which the carrier does not offer shipping insurance?

                 7.              Can I express ship my order?

1.How long will my delivery take?  If you provided your email address when ordering, you will be sent a shipment notification when the item leaves. The actual delivery time frame will vary based on your destination and your country's customs office. Note that International orders shipped with Standard delivery cannot be tracked and may take up to 20 business days to deliver.

2. How can I check the status of my order?  You will need the Order Number and email address used when placing the order.  If  you did not enter an email address when placing your order, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order number and we will gladly assist you. When your order ships, we e-mail you a Shipping Confirmation. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation e-mail. Note that International orders shipped with Standard delivery cannot be tracked.

3. What is your return policy?  All sales are final.  Since I am selling personal art and am no longer a business entity I cannot handle refunds or exchanges. 

4. Will I be billed duties and taxes?  You may be required to pay duties and taxes to claim your package, depending on your local customs office.I have no  control over this, and have no way of determining what your duties and taxes may amount to. We encourage you to contact your local postal service or customs bureau for more specific information.

5. Why can't you ship to my country?  Due to shipping restrictions, we are not able to ship products to certain countries. If you are able to select your country when filling in your address, then we are able to ship most products to your country. Regardless of your country, we are not able to ship any frames larger than 35 x 43 overseas.

6. Do you ship to countries to which the carrier does not offer shipping insurance?  Yes. We will ship your order (at your own risk) if we receive payment in U.S. currency using an International Money Order in advance.

7.  Can I express ship my order?  Call for arrangements, if possible.

Contact us:

If you ever have any questions regarding our privacy policy please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Policy Effective Date: 01/01/2009

By E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Web: Contact Us Page

Newberg Gallery, Inc.

115 N College St, Suite 3

Newberg, OR  97132

USA